How to resolve external sheet battery malfunction
When using external sheet battery VGP-BPSE38, one of below issues may occur.
- Sheet battery cannot be charged.
- Sheet battery is fully charged even if Battery care function is enabled.
- Charging LED does not turn OFF although battery is fully charged.
- Battery charge does not finish.
In order to resolve your issue, please detach and reattach the battery pack.
Not able to solve your issue? Please contact Sony for further assistance.