Article ID : 00060211 / Last Modified : 17/08/2021

I hear camera noise when playing back video recorded on my camera

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Your camera may record various internal operating sounds because of handling,  its design, the location of the internal microphone, and the lens you use. These sounds may become more apparent if you are recording in a quiet environment. To minimise the recording of camera sounds, follow these recommendations:

    NOTE: The features discussed below may not be available in your camera or lens. Check the manual for model-specific information. Manuals are posted on your model support page.

    • If your lens has a zoom lever button, lightly operate the buttons and don't flick or suddenly release it.
    • If your lens has variable zoom (e.g. power zoom or zoom using the zoom lever on the camera), set the zoom speed to low.
    • Avoid touching the area around your camera's internal microphone.
    • You can connect an external mic if your camera has an external mic input jack to minimise recording camera sounds.
      • If your camera is equipped with a Multi-interface shoe, you can use an external XLR microphone by attaching an optional XLR-K1M XLR adapter. 
    • If your camera's menu has an Audio Recording or Audio Rec Level setting, set it to Off or the minimum level.
    • If your camera has a Movie Audio Rec option, setting it to Off prevents sound from being recorded in the movie.