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The best way to find your information is to first reach your Product Page before you start searching with other keywords.

  1. Make sure you know your model name.
    If you are unsure, this page can help you find it:
    >>> How to find your model name

  2. Type in your model name in the search bar on the Support website.
    >>> Sony Support website



  3. IMPORTANT: Make sure you type your model name correctly (including the hyphen (-) if applicable). The predictive search feature will help you make sure you’re typing the model correctly.


  4. Go to your Product Page by clicking on your product name in the auto-suggest feature or in the search results.
    Once you’re on your product page, if what you are looking for isn’t readily available in the various sections, you can type in different keywords in the search bar and – hopefully – find what you are looking for.


  5. We hope you can find the information you need.