Article ID : 00074555 / Last Modified : 30/03/2021Print

An Error Message About the Battery Appears on the LCD Screen.

    NOTE: Operation with third-party batteries or accessories is not guaranteed. Contact the manufacturer of the third-party accessory for any occurring issue.

    Follow these steps to resolve the issue:

    1. Check the terminals of the battery.
      • Use a dry clean cloth, cotton swab, or the like to wipe off dirt from the terminals.
      • Be careful not to touch the terminals with your hands or metal objects.
    2. If available, use a different Sony InfoLithium battery.
    3. If applicable, connect the AC power adapter to the camera.

      NOTE: Plug the power adapter directly to the wall. Avoid using extension cords or surge protectors.

    If the issue is still unresolved, the product may need to be repaired.