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Sony SupportILCE-6000 Series

ILCE-6400

Alpha 6400 E-mount camera with APS-C Sensor

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Questions & Answers: 249

When the camera is connected to an external device via HDMI during movie recording, no image appears on the camera monitor.When recording XAVC S 4K movies on a memory card inserted in the camera, the image may not be displayed on the external monitor or the camera’s monitor, depending on the settings for Proxy movie recording. To resolve
Frequently Asked Questions for PlayMemories Home This page introduces Frequently Asked Questions (FAQs) and useful information for PlayMemories Home. If your questions aren't covered in this article, don't hesitate to type your query in the search bar on the
How to set up the camera to be remotely controlled with a smartphoneThe Imaging Edge Mobile (replaces PlayMemories Mobile™) app must be installed on your smartphone. Visit the Google Play™ store or Apple® store on your smartphone to download and install it. Remote control setup
I cannot send videos to my smartphone through the Imaging Edge Mobile applicationIf you cannot send videos to your smartphone using the Send to Smartphone function of the Imaging Edge Mobile (PlayMemories Mobile successor) app, check the file format of the video you are attempting to send.
What is Remote Camera Control and where can I get it?The Remote Camera Control application allows you to operate a camera from the computer using a USB connection. By operating Remote Camera Control installed in your computer, you can change the shooting settings
How do I import or transfer photos and videos to a computer with PlayMemories Home?Select an option: Cyber-shot Windows USB Wi-Fi Importing the images from the camera or memory card to an external HDD (Hard Disk Drive) Mac USB Wi-Fi Importing the images from the camera or memory card to an external
The camera does not seem to connect to the computer via USBMake sure the computer meets the system requirements of your camera and install the supplied software and camera driver if necessary (confirm that you have administrator rights). Check if the [USB Connect Setting]
Transfer Pictures & Videos from your Sony Camera to your Smartphone TOnHmxNB55E There are several ways to transfer pictures from your Sony camerato your devices and different reasons that you might want to use them.;For example, if you're interested;in quickly sharing your pictures
Transfer Pictures & Video from your Sony Camera to your Windows Computer 9Z7OJIMcGbk There are several ways to transfer pictures from your Sony camera to your devices and different reasons that you might want to use them. For example, if you're interested in archiving and backing up
Getting started with your Sony α (Alpha) Camera Are you getting blurred images when shooting in different modes? Not sure which mode to use on your camera? This section gets you started by learning more about the functions of your camera and guides you to take

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