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Applicable Models

This information is applicable for the following STR models:

  • STR-DN850 / DN1050

About this download

Updating is simple and with the newest firmware version, you can get even more from your AV Receiver.

  • Name:AV Receiver firmware to version s9602.1322.0
  • Date released:10/02/2014
  • Benefits and improvements:
    • Makes your STR compatible with Deezer music service and SongPal mobile application (from v1.2 onwards)
  • Restrictions:Only for use with AV Receiver sold in Europe. Not all models are sold in all countries.

System Requirements

Your firmware may already be up to date, especially if you have a new AV receiver model.If the version number is 1322 (s9602.1322) or higher, you do not need to update.

If you're not sure, it's easy to check which version of firmware you have:

  1. Turn on your TV and check it's tuned to the input your AV Receiver is connected to, so if the receiver is connected to the HDMI 2 socket, choose HDMI 2 as the input
  2. Turn on the AV Receiver
  3. PressHOMEon the remote control and wait until the home menu is displayed on the television before proceeding
  4. At theHome menu,highlightSettingsand pressEnterusing the arrow keys on the remote control
  5. At the Settings menu, highlightSystem Settingsthen pressEnterusing arrow keys on the remote control
  6. On the TV screen, the firmware version number looks like this:
    "Software Version s9602.1322.0" -if the version number is 1322 (s9602.1322) or higher, you already have the most recent firmware version

Install

What you need:

  • an Ethernet cableto connect your AV Receiver to the internet
  • an active internet connection
  • a compatible TV

How to make sure the update goes smoothly

Updating is usually very simple. Here's how you can make sure it goes right first time:

  • Read the instructions carefullyor you could end up damaging your AV Receiver
  • Don't turn the AV Receiver off -or disconnect it from the power - while it's updating
  • Don't press any buttons,except the ones mentioned in the instructions

Set up the equipment:

  1. Turn on your TV and check it's tuned to the input your AV Receiver is connected to, so if the receiver is connected to the HDMI 2 socket, choose HDMI 2 as the input.
  2. Connect the LAN terminal on the AV Receiver to your internet source using an Ethernet cable.
  3. Turn on the AV Receiver.

Get the update:

  1. PressHOMEon the remote control and wait until the home menu is displayed on the television before proceeding
  2. At theHome menu, highlightSettingsthen pressEnterusing the arrow keys on the remote control
  3. At the Settings menu highlightSystem Settingsthen pressEnterusing arrow keys on the remote control
  4. HighlightNetwork Updateand pressEnterusing the arrow keys on the remote control
  5. PressStarton the remote control. - The download process starts and you see the download screen on the television
  6. After the download is complete, the update will start. The ON/STANDBY light on the front panel starts blinking (the display on the TV screen and on the display window of the receiver disappears)
  7. The messageCOMPLETEappears on the display panel after the software update is finished
  8. The AV Receiver will automatically restart.Don't use or turn off the receiver until the update is complete
  9. Check the firmware version. If the version number is 1322 (s9602.1322), the firmware update was successful

Questions & Answers

What to do if you have problems updating your AV Receiver firmware using the internet.

The message "The receiver failed to download the update data while performing the software update. Enter the settings menu and update the software again." shows on the TV screen.

The problem might be with the network connection.

  1. Check the LAN cable is connected.
  2. In the network settings, check you have confirmed whether or not your AV Receiver has its own IP address
  3. Try the update again

The power went off while the update was in progress.
Turn the receiver on and try the update again.

Still not working?Pleasecontact Sony Customer Support