Sony Support

Firmware update 1.02 for NWZ-E584 / E585 (Macintosh)

Improve the playback of your playlists transferred from Media Go (Macintosh)

    Applicable Models
    About this download
    System Requirements
    Download
    Install

    Applicable Models

    This information is for the following models:
    • NWZ-E584
    • NWZ-E585

    About this download

    • Name: Firmware update 1.02 for NWZ-E584 / E585
    • Date released: 17-04-2014
    • Do I need to download it?This update utility is not necessary if your Walkman has already been updated to firmware version 1.02 by the automatic firmware update function.
      If you're not sure, it's easy to check which version of firmware you have:
      1. Press and hold the BACK/HOME button until the Home menu appears.
      2. Select (Settings), [Common Settings], and [Unit Information].
        3. Confirm the Model number and firmware version.
    • Benefits and improvements:
      • Improve the playback of your playlists transferred from Media Go

    System Requirements

    Operating Systems

    The latest version of the firmware update is compatible with most commonly used versions of Macintosh:

    • OS X 10.8-10.11, macOS 10.12-10.13 (*15-03-2018)
    Computer hardware

    The latest version of the firmware update is compatible with the following hardware:

    • CPU:
      • 1 GHz of higher
    • Memory:
      • 1GB or more

    Download

    Before you update

    When upgrading, the unit is needed to have a free space about 80 MB. Please confirm the size from the steps below.

    1. Press and hold the BACK/HOME button until the Home menu appears
    2. Select (Settings), [Common Settings], and [Unit Information]
      3. Confirm the "Free/Total Memory Space"

    Please transfer all tracks and data from the unit to the computer in advance, since the tracks and data may be lost when upgrading as they are remained on the unit.
    We cannot guarantee in case the tracks and the data are damaged or deleted by this update.

    Install

    1. The update program download is started by clicking Download button on the bottom of this announcement.
      Following the displayed dialog box, save the NWZ-E580_V1_02.dmg (57.5MB(60,349,505 byte)) in your PC
    2. After completion of the download, connect your unit to your PC by USB connection
    3. Quit all software running on your PC
    4. Double click the saved NWZ-E580_V1_02.dmg (57.5MB(60,349,505 byte)) file, and work by following displayed massages
      • Please do not disconnect the unit from the PC during upgrading
      • During upgrading, USB connection is automatically controlled and"Connecting USB" indication is off with the control. Also, the USB disconnect message may appear on some computers
    5. When the message of completing upgrading is displayed, click Finish button
    After the update

    Please confirm the version when the update program is installed successfully with following

    1. Press and hold the BACK/HOME button until the Home menu appears.
    2. Select (Settings), [Common Settings], and [Unit Information].
      3. Confirm the Model number and firmware version.
    The update program installation is succeeded when 1.02 is shown on the screen.