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About this download

About this upgrade (15/12/2011)

Thank you for your continued interest in Sony products.

Sony is always concerned about quality and customer satisfaction and therefore is offering a firmware upgrade for Interchangeable Lens Digital Camera NEX-C3. Please refer to the "Download and Installation" section of this page on how to download and install the firmware upgrade.

Important:

If you have any issue with the firmware upgrade, please contact Sony.


Confirm the firmware version of your camera

Follow the instructions below to check the firmware version of your camera.

  • If the firmware version of NEX-C3 isVer.02or later, the upgrade is not required.
  1. SelectMenu-->Setup-->Versionon the camera.
  2. The firmware version is displayed as illustrated below.

Applicable Models

  • NEX-C3with firmwareVer.02or lower

Improvements

This utility upgrades the NEX-C3 firmware to version 02, and provides the following benefits:

  • Compatibility with Mount Adaptor "LA-EA2".

Note: "Face Detection"and "Smile Shutter" functions do not work when using "LA-EA2" Mount Adaptor.

System Requirements

  • Computer hardware
    • CPU: Intel processor
    • Hard disk space: 200MB or more
    • RAM: 256MB or more
  • Power source for the camera
    • Fully charged rechargeable battery pack NP-FW50
      or
      AC adapter AC-PW20 (sold separately)

      Note: The upgrade can be performed only when the remaining battery level is (three marks) or more. We recommend that you use a fully charged battery or the AC adapter AC-PW20 (sold separately).
  • USB cable supplied with the camera

    Note: Update functionality is not guaranteed with any other USB cable.

Install

Important notes:

  • When performing the firmware upgrade, please use a fully charged rechargeable battery pack NP-FW50 or the AC adapter AC-PW20 (sold separately).
  • Do not remove the battery or AC adapter during the upgrade; otherwise, the camera may become inoperable due to the sudden power shutdown.
  • Remove the memory card from the camera beforehand.

Step 1: download the firmware upgrader

  1. Make sure that you are logged on as a user with administrative rights.
  2. After reading the disclaimer, click the [Download] button below.
  3. The download of the [NEX-C3V2_Update1112a.dmg] file (76,3 MB (76.291.491 bytes)) will start.
  4. Save the file to the desktop of your computer (recommended).

Step 2: upgrade the firmware of your camera

  1. Close all currently running programs on your computer.
  2. Double-click the [NEX-C3V2_Update1112a.dmg] file you downloaded. Do not connect the camera at this point.
  3. Double-click the [NEX-C3V2_Update1112a] icon which appears on the Desktop.
  4. Double-click the [FirmwareUpdater] icon.
  5. To load a kernel extension, the message prompts you to allow the application to make changes. Type the password for the administrative account.



  6. Firmware Updater starts up.



  7. Turn on the camera.
  8. According to the instruction on the Firmware Updater window, selectMenu-->Setup-->USB Connectionon the camera, and check ifMass Storageis selected.
    If another mode thanMass Storageis selected, please selectMass Storage.



  9. If it has not been done already, remove the memory card from the camera.
  10. Connect the camera to the computer with the supplied USB cable.
    Note: When the camera is connected to the computer, the LCD screen of the camera turns off. Please proceed to the next step.
    If the LCD screen of the camera does not turn off, please try one the following methods:
    • Disconnect the USB cable from the camera, then reconnect the USB cable.
    • If there is another free USB terminal on the computer, reconnect the USB cable to this terminal.
  11. After confirming the above, clickNexton the Firmware Updater window. Figure 1 appears on the Firmware Updater window, and Figure 2 appears on the LCD screen of the camera.
    Note: From now on, never turn off the camera until the firmware upgrade is completed.

    Figure 1


    Figure 2


  12. After confirming the screens on Figures 1 and 2, clickNext. The current version and the version after the upgrade appear on the lower left part of the screen. (Figure 3)
  13. After confirmingCurrent versionisVer.1, clickNext.

    IfCurrent versionisVer.2, the upgrade is not required. According to the message, stop the USB connection and clickFinish. Turn off the camera, remove the battery pack and/or the AC adapter, reinsert the battery or reconnect the AC adapter and turn on the camera.

    Figure 3


  14. The screen on figure 4 appears.

    Figure 4


  15. Press the center of the control wheel to execute the reset of the camera.


    Note: The screen turns off when the center of the control wheel is pressed. Please proceed to the next step.

  16. ClickNexton the Firmware Updater Window.
  17. After resetting, reconnection of the camera is verified, and the screen on Figure 5 appears.
  18. ClickRunto start the upgrade. The progress bar appears while upgrading (approximately 5 minutes).
    Note:Never turn off the camera nor disconnect the USB cable while upgrading.

    Figure 5


  19. When the upgrade is completed, the screen on Figure 6 appears. ClickFinishand disconnect the USB cable.

    Figure 6


  20. Turn off the camera, remove the battery pack and/or the AC adapter, reinsert the battery or reconnect the AC adapter and turn on the camera.

Step 3: Confirm the firmware version of your camera is Ver.02.

  1. SelectMenu-->Setup-->Versionon the camera.
  2. The firmware version is displayed as illustrated below.

Step 4: Download the manuals describing the new available functions and how to use them.

All the new functions detailed in the below manuals are included in this firmware upgrade (Ver.02.).

File Info

File Name

  • NEX-C3V2_Update1112a.dmg

File Size

  • -
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