Applicable Models

This information is for the following models:
  • HDR-CX900E

About this download

  • Name: Firmware update Ver.3.00 for HDR-CX900E (Windows)
  • Release date: 12/03/2015
  • Benefits and improvements
    • Auto Focus performance improvement in case of person's tracking
    • Support Direct Copy for XAVC S format
    • Auto focus performance improvement
      -Focusing accuracy for main subject
      -Focus tracking perofmance on a person
    • Add 1/30 shutter speed
    • Change zoom speed during movie recording to same speed during standby

System Requirements

Operating Systems

The latest version of the firmware update is compatible with the following Macintosh versions:
  • Mac OS X v.10.6 ~ 10.10

Computer hardware

The latest version of the firmware update is compatible with the following hardware:
  • CPU: Intel processor*
    *Core Solo and Core Duo processors are no longer supported
  • Hard disk space: 200MB or more
  • RAM: 512MB or more
    Note: Please close all other application software before updating the firmware.
  • Power source for the camera
    • Fully charged rechargeable battery pack NP-FV50 or the AC Adaptor
      Note: The update can be performed only when the remaining battery level is (three marks) or more. We recommend that you use a fully charged battery.
  • USB cable supplied with the camera

    Note: Update functionality is not guaranteed with any other USB cable.


Important notes:

  • When performing the firmware update, please use a fully charged rechargeable battery pack NP-FV50 or the AC Adaptor.
  • Do not remove the battery during the update; otherwise, the camera may become inoperable due to the sudden power shutdown.
  • Remove the memory card from the camera beforehand.
  • The firmware update takes approximately 15 minutes, therefore prevent your computer from going into sleeping mode. In case the computer would go into sleeping mode and the update would be interrupted, redo the complete update process from the start.

How to download the firmware updater:

  1. Make sure that you are logged on as a user with administrative rights.
  2. At the bottom of the page, read the disclaimer and agree to the terms and conditions by clicking on the checkbox. Then, click on the Download button.
  3. The download of the [Update_CAMHDRCX900V300.dmg] file will start.
  4. Save the file to the desktop of your computer (recommended).


Once the file has downloaded successfully, you're ready to install the Firmware update Ver.3.00 for HDR-CX900E.

Step 1: Start up the Firmware Updater

  1. Close all currently running programs on your computer.
  2. Double-click the [Update_CAMHDRCX900V300.dmg] file you downloaded. Do not connect the camera at this point.
  3. [Update_CAMHDRCX900V300] is expanded.
  4. Double-click the [FirmwareUpdater] icon.
  5. To load a kernel extension, the message prompts you to allow the application to make changes. Type the password for the administrative account.

  6. Firmware Updater starts up.

  7. Turn on the camera

    According to the instruction on the Firmware Updater window, select [Menu] - [Setup] - [Connection] - [USB Connection] on the camera, and check if Mass Storage is selected.

    If another mode than [Mass Storage] is selected, select [Mass Storage].

  8. Remove the memory card from the camera beforehand. Connect the camera to the computer with the supplied USB cable.
    Note: When the camera is connected to the computer, the LCD screen of the camera turns off. Please proceed to the next step
  9. After confirming the above, click Next on the Firmware Updater window. Figure 1 appears on the Firmware Updater window, and Figure 2 appears on the LCD screen of the camera.Note: From now on, never turn off the camera until the firmware update is completed.
    Figure 1Figure 2

  10. After confirming the screens on Figures 1 and 2, click Next. The current version and the version after the update appear on the lower left part of the screen. (Figure 3)
  11. After confirming Current Version is Ver. ≤ 2.00, click Next.

    If [Current version] is [Ver.3.00], the update is not required. According to the message, stop the USB connection and click Finish. Turn off the camera, remove the battery pack, reinsert the battery and turn on the camera.
    Figure 3

  12. The screen on Figure 4 appears.

    Figure 4

  13. Press [OK] on the LCD panel to execute the reset of the camera.

    Note: The screen turns off when [OK] is pressed. Please proceed to the next step.

  14. Click Next on the Firmware Updater window (Figure 4).
  15. After resetting, reconnection of the camera is verified, and the screen on Figure 5 appears.
  16. Click Run to start the update. The progress bar appears while updating(approximately 15 minutes).
    Note:Never turn off the camera nor disconnect the USB cable while updating.

    Figure 5

  17. When the update is completed, the camera will automatically restart and the message "Recovering data. Please wait..." may be displayed for a few minutes before completing the restarting. Click Finish when below image appears on the LCD screen.

  18. Disconnect the USB cable. Turn off the camera, remove the battery pack, reinsert the battery and turn on the camera again.

Step 2: Confirm the firmware version of your camera is Ver.3.00.

  1. Press [Menu] - [Setup] - [General Settings] - [Version] on the camera. If Ver.3.00 appears then the firmware version is Ver.3.00.