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Applicable Models

This information is for the following models:
  • FDR-AX33
  • FDR-AXP33

About this download

  • Name: System software update Ver.1.10 for FDR-AX33 / FDR-AXP33 (Windows)
  • Release date: 26/04/2016
  • Benefits and improvements
    • The camera can now record XAVC S format with compatible SDHC and SDXC cards

      *When shooting movies in XAVC S format, it requires SD Speed Class10, or UHS Speed Class U1 or faster. (When recording in 100 Mbps or more, UHS Speed Class U3 is required.)
      *When an SDHC memory card is used to record XAVC S movies over extended periods of time, the recorded movies will be divided into files of 4 GB. The divided files can be integrated into a single file using PlayMemories Home.

System Requirements

Operating Systems

The latest version of the system software update is compatible with most commonly used versions of Microsoft Windows:
  • Windows® 10
  • Windows® 8.1
  • Windows® 7 SP1
  • Windows® Vista* SP2

    Notes:
    * Starter edition is not supported.

Computer hardware

The latest version of the system software update is compatible with the following hardware:
  • Hard disk space: 500MB or more
  • RAM: 512MB or more
    Note: Please close all other application software before updating the system software.
  • Power source for the camera
    • Fully charged rechargeable battery pack NP-FV70 or the AC Adaptor
  • USB cable supplied with the camera

    Note: Update functionality is not guaranteed with any other USB cable.

Download

Important notes:

  • When performing the system software update, please use a fully charged rechargeable battery pack NP-FV70 or the AC Adaptor.
  • Do not remove the battery during the update; otherwise, the camera may become inoperable due to the sudden power shutdown.
  • Remove the memory card from the camera beforehand.
  • The system software update takes approximately 15 minutes. We recommend preventing your computer from entering sleep or hibernation mode. In case the computer enters either sleep or hibernation mode (interrupting the update), please restart the process from the beginning.

How to download the system software updater:

  1. Make sure that you are logged on as a user with administrative rights.
  2. At the bottom of the page, read the disclaimer and agree to the terms and conditions by clicking on the checkbox. Then, click on the Download button.
  3. The download of the [Update_FDRAX33NMV110.exe] file will start.
  4. Save the file to the desktop of your computer (recommended).

    Windows 8.1 and Windows 10 users:

    Under the initial settings of Internet Explorer, the update file will be saved in the [Downloads] folder. Click the [Desktop] tile from the Start screen and find the download file in the [Downloads] folder by using Explorer.

Install

Once the file has downloaded successfully, you're ready to install the system update Ver.1.10 for FDR-AX33 / FDR-AXP33.

Step 1: Start up the System Software Updater

  1. Close all currently running programs on your computer.
  2. Double-click the [Update_FDRAX33NMV110.exe] file you downloaded to start up the System Software Updater.


    The System Software Updater window appears.

  3. Turn on the camera

    According to the instruction on the System Software Updater window, select [Menu] - [Setup] - [Connection] - [USB Connection] on the camera, and check if Mass Storage is selected.

    If another mode than [Mass Storage] is selected, select [Mass Storage].

  4. After confirming the LCD monitor of the camera, click [Next]. The current version and the version after the update appears on the lower left part of the screen.

  5. After confirming [Current version] is [Ver.1.00], click [Next].
    If [Current version] is [Ver.1.10], the update is not required. According to the message, stop the USB connection and click Finish. Turn off the camera, remove the battery pack, reinsert the battery and turn on the camera.

  6. The screen below appears.


  7. After automatically resetting, the screen below appears and the update starts. The progress bar appears while updating (approximately 15 minutes).
    Note:Never turn off the camera nor disconnect the USB cable while updating.
  8. When the update is completed, the camera will automatically restart. Make sure the camera is turned on and wait until the LCD screen appears again. Click [Finish] when the LCD screen appears and disconnect the USB cable.

Step 2: Confirm the system software version of your camera is Ver.1.10.

  1. Select [Menu] - [Setup] - [General Settings] - [Version] on the camera. If Ver.1.10 appears then the system software version is Ver.1.10.