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About this download


Thank you for your continued interest in Sony products.

Sony is offering a firmware update for Digital Photo FrameDPF-XR100 / DPF-VR100.

Any customers requiring this service are requested to download the update program file according to the following procedure.

Applicable models:

  • DPF-XR100 / DPF-VR100

Applicable firmware version:

  • V1.13 or lower

How to determine the firmware version:

  1. Turn on the digital photo frame by pressing thePowerbutton.

  2. Press theMENUbutton.

  3. SelectSettingsusing the Direction buttons.

  4. SelectSystem Informationusing the Direction buttons, and press the  ENTERbutton.

  5. Check the firmware version.



    • If the version is displayed as"1.13"or lower, update the firmware in accordance with the procedures starting from"Step 2. Preparations for firmware update".

  6. Press the  ENTERbutton after you have checked the firmware version.

  7. Press theMENUbutton.

  8. Turn off the digital photo frame.

Improvements

This firmware update solves the following issues:

  • Playback of 60p/50p videos shot with a Sony digital video or Sony digital still camera is now possible
  • Improved video file formats compatibility.

Important note:

Before starting the update, we recommend that you back up to a computer or a memory card the image and music data that are saved on the digital photo frame's internal memory. click"Backing up image and music data"below for more details.

Backing up image and music data.

Important notes:

  • The file to download is the same for bothDPF-XR100andDPF-VR100. You can use theXR100_V122.zipfile to update the firmware ofDPF-VR100.

  • During the update (when performing steps7-(5)and7-(6)described below), ensure that the digital photo frame and the AC adaptor are placed on a stable location, so that the AC adaptor may not be removed and the digital photo frame is not turned off.
    Loss of power during the update may cause the digital photo frame to malfunction.

  • Before starting the update, we recommend that you back up to a computer or a memory card the image and music data that are saved on the digital photo frame's internal memory. See"Backing up image and music data"under the"Before you start"section above for more details.

Step 1. Check the firmware version.

  1. Turn on the digital photo frame by pressing thePowerbutton.

  2. Press theMENUbutton.

  3. SelectSettingsusing the Direction buttons.

  4. SelectSystem Informationusing the Direction buttons, and press the  ENTERbutton.

  5. Check the firmware version.



    • If the version is displayed as"1.13"or lower, update the firmware in accordance with the procedures starting from"Step 2. Preparations for firmware update".

  6. Press the  ENTERbutton after you have checked the firmware version.

  7. Press theMENUbutton.

  8. Turn off the digital photo frame.

Step 2. Preparations for firmware update.

Before downloading the firmware, please ensure that your computer is running one of the following operating systems and prepare one of the following recording media.

  • Required operating System
    • Windows® 7
    • Windows Vista® with Service Pack 2 (SP2)
    • Mac OS X (10.4)or later
  • Recording media

    One of the following types of recording media.
    • 256 MB or greater Memory Stick / Memory Stick Duo
    • 256 MB or greater SD memory card
    • 256 MB or greater xD-Picture Card
    • 256 MB or greater CompactFlash card

    See "About the memory cards" in the device's Operating Instructions for more details about compatible recording media.

Step 3. Download the update file.

  1. Make sure no program other than your Internet browser is running.

  2. You must accept the terms of the End User Licence Agreement at the bottom of the page.
    After reading this agreement, click"Accept".

  3. The download of theXR100_V122.zip117MB (123,554,811 bytes) file will start.

  4. Save the file to the Desktop of your computer (recommended).

Note:This is the dedicated update file forDPF-XR100 / DPF-VR100only. You cannot use this file with other Sony digital photo frames.

Step 4. Unzip the downloaded file.

  • Using Windows® 7 / Windows Vista®
    1. Right-click the downloaded zip file (XR100_V122.zip).

    2. Click"Extract All".

    3. Click"Extract"in the "Extract Compressed (Zipped) Folders" window that has opened.

      TheXR100_V122folder is now open on your computer's desktop.

  • Using Mac OS
    • Double-click the saved file (XR100_V122.zip).

      TheXR100_V122folder is created on your desktop.


The unzipped XR100_V122 folder contains the following update file:

  • XR10001.VUP

Notes:

  • TheXR10001.VUPfile is the same for bothDPF-XR100 / DPF-VR100. Use theXR10001.VUPfile to update the firmware ofDPF-VR100.

  • Depending on your operating environment, some file extensions (.VUP / .vup)may not be displayed.

  • Depending on your operating system, the file may be automatically unzipped when it is downloaded. You may also not be able to unzip the file using the procedures described above, depending on the operating system that you are using. In latter case, please use a decompression tool.

Step 5. Prepare a recording medium.

The following section describes how to update using a Memory Stick / Memory Stick Duo. If you are using an SD memory card, CompactFlash card, or xD-Picture Card, please replace Memory Stick / Memory Stick Duo with your using memory card in the following explanations.

Prepare an initialized (formatted) Memory Stick / Memory Stick Duo. For details about how to initialize (format) it, please see the Operating Instructions of your digital camera.

Notes:

  • Please use a Memory Stick / Memory Stick Duo that has been initialized (formatted) by your digital camera, or initialized (formatted) by the dedicated Memory Stick formatting software "Memory Stick Formatter".

  • Please use an SD memory card, CompactFlash card or xD-Picture Card that has been initialized (formatted) by your digital camera.

  • We do not recommend initializing (formatting) with a computer, as the DPF-XR100 / DPF-VR100 may not recognize the recording medium, depending on the type of initialization format.If you have no choice but to use a recording medium that has been initialized with a computer, copy a JPEG image file and check to see if it is displayed correctly on the DPF-XR100 / DPF-VR100.

Important note:

  • The firmware update may fail if the Memory Stick / Memory Stick Duo contains other files as well as the update files. You should therefore always use a Memory Stick / Memory Stick Duo that has just been initialized (formatted).

Step 6. Copy the update files to the recording medium.

Copy the update files to the Memory Stick / Memory Stick Duo using either of the following methods:

  • If your computer is equipped with a Memory Stick slot

    1. Insert the initialized (formatted) Memory Stick / Memory Stick Duo into the Memory Stick slot on your computer.

    2. Open theXR100_V122folder on your desktop, and copy the update file inside it to the Memory Stick / Memory Stick Duo.

      Drag and drop the update file to the root of the Memory Stick / Memory Stick Duo, without creating any new folder for it.

  • If your computer has no Memory Stick slot.

    1. Insert the initialized (formatted) Memory Stick / Memory Stick Duo into the Memory Stick slot on your digital camera.

    2. Connect your digital camera to your computer using a USB cable.

    3. Open theXR100_V122folder on your desktop, and copy the update file inside it to the Memory Stick / Memory Stick Duo that you have inserted into your digital camera.

      Drag and drop the update file to the root of the Memory Stick / Memory Stick Duo, without creating any new folder for it.

Step 7. Update the firmware.

Perform the steps 1 to 5 by using the buttons of the digital picture frame. The operation cannot be performed with the remote control.

  1. Check that the digital photo frame is turned off (that the (power) button is red).

  2. Insert the Memory Stick / Memory Stick Duo containing the copied update file into the Memory Stick slot on the digital photo frame.

  3. Turn on the digital photo frame by pressing the power button while pressing and holding down the"View Mode"button.

    Keep pressing the"View Mode"button until the following message is displayed.



    Maintenance mode is activated.

    Note:If the above display does not appear on the LCD screen after at least 3 minutes, or if the display is distorted, remove the AC adaptor from the digital photo frame and re-insert it.

    Check that the (POWER) button is green, press the (POWER) button to turn off the power, and start the update process again from"Step 7. Update the firmware".

    Please consult your localSony customer service centreif the above display still does not appear on the LCD screen.

  4. Press the button to select"Update firmware"and press the  "Enter"button.

    Make sure that the following message is displayed on the LCD screen.



  5. Press the "Enter" button.

    Make sure that the following message is displayed on the LCD screen.



    Note:If the above display does not appear on the LCD screen after at least 3 minutes, or if the display is distorted, remove the AC adaptor from the digital photo frame and re-insert it.

    Check that the (POWER) button is green, press the (POWER) button to turn off the power, and start the update process again from"Step 7. Update the firmware".

    Please consult your localSony customer service centreif the above display still does not appear on the LCD screen.

  6. Press the "Enter" button.

    The LCD screen changes to the following screen, and the firmware update starts.

    It takes about 3 or 4 minutes to perform the firmware.



    Important note:

    During the execution of these update procedures, ensure that the digital photo frame and the AC adaptor are placed on a stable location, so that the AC adaptor may not be removed and the digital photo frame is not turned off.
    Also ensure that the Memory Stick/Memory Stick Slot is firmly inserted into the digital photo frame during the update so that it cannot fall out.
    The digital photo frame may malfunction if power to the device is lost, or if the Memory Stick / Memory Stick Duo is removed during the update.


    Notes:

    • If the "No update file found" error message is displayed.
      • Cause:The file is not in the Memory Stick / Memory Stick Duo.
      • Action:Check that the correct files have been copied to the correct location on the Memory Stick / Memory Stick Duo, and redo the procedures in "Step 7. Update the firmware" from the beginning.

    • If the "Update failed. See [Explanations on program update]"error message is displayed.
      • Cause:The Memory Stick / Memory Stick Duo was removed or came out during the update.
      • Action:See the "Explanations on program update" under the "Possible issues" section below and read its recommendations.

    • If the power is turned off during the update.
      • Action:See the "Explanations on program update" under the "Possible issues" section below and read its recommendations.

  7. When the "Completed" message appears on the LCD screen, press the (POWER) button to turn of the power of the digital photo frame.



  8. Remove the Memory Stick / Memory Stick Duo from the digital photo frame.

Step 8. Check the firmware version of the updated firmware.

Notes:

  • The first time you turn the power on after the update, trhe digital photo frame will take longer to start than usual.

  • If your photo frame does not start up after a few minutes, see the "Explanations on program update" under the "Possible issues" section below and read its recommendations.

  1. Turn on the digital photo frame by pressing thePowerbutton.

  2. Press theMENUbutton.

  3. SelectSettingsusing the Direction buttons.

  4. SelectSystem Informationusing the Direction buttons, and press the  ENTERbutton.

  5. Confirm that the firmware version is"1.22".



    Note:
    • If the version displayed is anything else than"1.22", or no version number is displayed:
      The firmware update was not performed correctly. Perform the firmware update again fom the beginning

  6. Press the  ENTERbutton after you have checked the firmware version.

  7. Press theMENUbutton.

  8. Turn off the digital photo frame.

This completes the update procedure of the firmware.


Notes:

  • The update file in the MemoryStick / Memory Stick Duo is not needed anymore after you performed the firmware update. Please remove it from your MemoryStick / Memory Stick Duo.

  • If any images saved in the internal memory have been lost or damaged during the firmware update, save them to the internal memory again using the procedures described under the "Restoring image data to the internal memory" section below.

[Explanations on program update]


If any of the following errors occurs while you are updating the firmware of your DPF-XR100 / DPF-VR100, please follow the instuctions detailed below under"[Procedure]".

  • An error message such as,"Update failed. See [Explanations on program update]"appears.



  • The power turned off during the update.

  • The digital photoframe cannot be started after the update.

[Procedure]

  1. Turn off the power of the digital photo frame, and disconnect the plug of the AC power adaptor from the back of the digital photo frame.

    Note:If the power does not turn off even when the power button is pressed; disconnect the plug of the AC power adaptor from the back of the digital photo frame.

  2. Check that the memory card to which the update file was copied is inserted correctly into the digital photo frame card slot.

  3. While holding down the"VIEW MODE"button, connect the plug of the AC power adaptor to the DC IN 9V jack on the back of the digital photo frame.

    The digital photo frame turns on in maintenance mode.

  4. Perform the upgrade procedure again from the beginning.

Notes:

  • The operation will not be performed correctly if the power is turned on as normal. Be sure to follow the procedures above to turn the digital photo frame on in maintenance mode.
  • If problems are not resolved by performing the procedure above:
    • Initialize (format) the memory card you are using, re-copy the update files to the memory card, and attempt the procedures above again.
    • Try another memory card if one is available.

If the problem is still not resolved, please consult your localSony customer service centre.

Restore

Note:

There is no need to restore backed up image and music data to the device after a firmware update if the image and music data in its internal memory is the same as it was before the firmware update.

You should therefore check the image and music data in the device's internal memory before attempt to restore backup image data to its internal memory.

Click here for details about how to restore image and music data to the digital photo frame's internal memory.


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