Skip to Content

About this download



Thank you for your continued interest in Sony products.

Sony is offering a firmware update for Digital Photo Frame DPF-E710.

Any customers requiring this service are requested to download the update program file according to the following procedure.

Applicable models:

  • DPF-E710

Applicable firmware version:

  • Ver1.08.1.00 or lower

How to determine the firmware version:

  1. Turn on the digital photo frame by pressing the Power button.

  2. Press the MENU button.

  3. Select Settings using the Direction buttons.

  4. Select System Information using the Direction buttons, and press the ENTER button.

  5. Check the firmware version.



    • If the version is displayed as "1.08.1.00" or lower, update the firmware in accordance with the procedures starting from "Step 2. Preparations for firmware update".

  6. Press the ENTER button after you have checked the firmware version.

  7. Press the MENU button.

  8. Turn off the digital photo frame.

Improvements

This firmware update solves the following issues:

  • Improved stability at slideshow display.

Preparation

Important note:

Before starting the update, we recommend that you back up to a computer or a memory card the image and music data that are saved on the digital photo frame's internal memory. click "Backing up image and music data" below for more details.

Backing up image and music data.

Install

Important notes:

  • During the update (when performing steps 7-(4) and 7-(5) described below), ensure that the digital photo frame and the AC adaptor are placed on a stable location, so that the AC adaptor may not be removed and the digital photo frame is not turned off.
    Loss of power during the update may cause the digital photo frame to malfunction.

  • Before starting the update, we recommend that you back up to a computer or a memory card the image and music data that are saved on the digital photo frame's internal memory. See "Backing up image and music data" under the "Important note" section above for more details.


Step 1. Check the firmware version.

  1. Turn on the digital photo frame by pressing the Power button.

  2. Press the MENU button.

  3. Select Settings using the Direction buttons.

  4. Select System Information using the Direction buttons, and press the ENTER button.

  5. Check the firmware version.



    • If the version is displayed as "1.08.1.00" or lower, update the firmware in accordance with the procedures starting from "Step 2. Preparations for firmware update".

  6. Press the ENTER button after you have checked the firmware version.

  7. Press the MENU button.

  8. Turn off the digital photo frame.

Step 2. Preparations for firmware update.

Before downloading the firmware, please ensure that your computer is running one of the following operating systems and prepare one of the following recording media.

  • Required operating System

    • Windows® 7
    • Windows Vista® with Service Pack 2 (SP2)
    • Mac OS X (10.4)or later
    Notes:

    Operation is not guaranteed for all PCs installed with a compatible OS.

  • Recording media



    One of the following types of recording media (Memory capacity is between 32 MB and 32 GB).
    • "Memory Stick" / "Memory Stick Duo"
    • SD memory card

    See "About the memory cards" in the device's Operating Instructions for more details about compatible recording media.
    Notes:

    Operation is not guaranteed for all "Memory Stick" media or SD memory cards.

Step 3. Download the update file.

  1. Make sure no program other than your Internet browser is running.

  2. You must accept the terms of the End User Licence Agreement at the bottom of the page.
    After reading this agreement, click "Download".

  3. The download of the DFE710V2.zip 4.91MB (5,157,341 bytes) file will start.

  4. Save the file to the Desktop of your computer (recommended).


Note: This is the dedicated update file for DPF-E710 only. You cannot use this file with other Sony digital photo frames.

Step 4. Unzip the downloaded file.

  • Using Windows® 7 / Windows Vista®
    1. Right-click the downloaded zip file (DFE710V2.zip).

    2. Click "Extract All".

    3. Click "Extract" in the "Extract Compressed (Zipped) Folders" window that has opened.

      The DFE710V2 folder is now open on your computer's desktop.


  • Using Mac OS
    • Double-click the saved file (DFE710V2.zip).

      The DFE710V2 folder is created on your desktop.




The unzipped DFE710V2 folder contains the following update file:

  • DFE710V2.VUP


Notes:

  • Depending on your operating environment, some file extensions (.VUP / .vup)may not be displayed.

  • Depending on your operating system, the file may be automatically unzipped when it is downloaded. You may also not be able to unzip the file using the procedures described above, depending on the operating system that you are using. In latter case, please use a decompression tool.

Step 5. Prepare a recording medium.

The following section describes how to update using a Memory Stick / Memory Stick Duo.If you are using an SD memory card, please replace Memory Stick / Memory Stick Duo with your using memory card in the following explanations.

Prepare an initialized (formatted) Memory Stick / Memory Stick Duo. For details about how to initialize (format) it, please see the Operating Instructions of your digital camera.

Notes:

  • Please use a Memory Stick / Memory Stick Duo that has been initialized (formatted) by your digital camera, or initialized (formatted) by the dedicated Memory Stick formatting software "Memory Stick Formatter".

  • Please use an SD memory card that has been initialized (formatted) by your digital camera.

  • We do not recommend initializing (formatting) with a computer, as the DPF-E710 may not recognize the recording medium, depending on the type of initialization format.If you have no choice but to use a recording medium that has been initialized with a computer, copy a JPEG image file and check to see if it is displayed correctly on the DPF-E710.


Important note:

  • The firmware update may fail if the Memory Stick / Memory Stick Duo contains other files as well as the update files. You should therefore always use a Memory Stick / Memory Stick Duo that has just been initialized (formatted).


Step 6. Copy the update files to the recording medium.

Copy the update files to the Memory Stick / Memory Stick Duo using either of the following methods:

  • If your computer is equipped with a Memory Stick slot

    1. Insert the initialized (formatted) Memory Stick / Memory Stick Duo into the Memory Stick slot on your computer.

    2. Open the DFE710V2 folder on your desktop, and copy the update file inside it to the Memory Stick / Memory Stick Duo.

      Drag and drop the update file to the root of the Memory Stick / Memory Stick Duo, without creating any new folder for it.


  • If your computer has no Memory Stick slot.

    1. Insert the initialized (formatted) Memory Stick / Memory Stick Duo into the Memory Stick slot on your digital camera.

    2. Connect your digital camera to your computer using a USB cable.

    3. Open the DFE710V2 folder on your desktop, and copy the update file inside it to the Memory Stick / Memory Stick Duo that you have inserted into your digital camera.

      Drag and drop the update file to the root of the Memory Stick / Memory Stick Duo, without creating any new folder for it.

Step 7. Update the firmware.

Perform the steps 1 to 6 by using the buttons of the digital picture frame. The operation cannot be performed with the remote control.

  1. Check that the digital photo frame is turned off (that the (power) button is red).

  2. Insert the Memory Stick / Memory Stick Duo containing the copied update file into the Memory Stick slot on the digital photo frame.

  3. Turn on the digital photo frame by pressing the power button while pressing and holding down the "View Mode" button.

    Keep pressing the "View Mode" button until the following message is displayed.

  4. Press the "Enter" button.

    Make sure that the following message is displayed on the LCD screen.


    Note: If the above display does not appear on the LCD screen after at least 3 minutes, or if the display is distorted, remove the AC adaptor from the digital photo frame and re-insert it.

    Check that the (POWER) button is green, press the (POWER) button to turn off the power, and start the update process again from "Step 7. Update the firmware".

    Please consult your local Sony customer service centre if the above display still does not appear on the LCD screen.

  5. Press the "Enter" button.

    The LCD screen changes to the"Updating・・・"screen, and the firmware update starts.

    It takes about 1 minutes to perform the firmware.

    Important note:

    During the execution of these update procedures, ensure that the digital photo frame and the AC adaptor are placed on a stable location, so that the AC adaptor may not be removed and the digital photo frame is not turned off.
    Also ensure that the Memory Stick/Memory Stick Slot is firmly inserted into the digital photo frame during the update so that it cannot fall out.
    The digital photo frame may malfunction if power to the device is lost, or if the Memory Stick / Memory Stick Duo is removed during the update.


  6. When the "Completed" message appears on the LCD screen, press the (POWER) button to turn of the power of the digital photo frame.



  7. Remove the Memory Stick / Memory Stick Duo from the digital photo frame.


Step 8. Check the firmware version of the updated firmware.

Notes:

  • The first time you turn the power on after the update, trhe digital photo frame will take longer to start than usual.

  1. Turn on the digital photo frame by pressing the Power button.

  2. Press the MENU button.

  3. Select Settings using the Direction buttons.

  4. Select System Information using the Direction buttons, and press the ENTER button.

  5. Confirm that the firmware version is "1.20.1.00".

    Note:
    • If the version displayed is anything else than "1.20.1.00", or no version number is displayed:
      The firmware update was not performed correctly. Perform the firmware update again fom the beginning

  6. Press the ENTER button after you have checked the firmware version.

  7. Press the MENU button.

  8. Turn off the digital photo frame.

This completes the update procedure of the firmware.



Notes:

  • The update file in the MemoryStick / Memory Stick Duo is not needed anymore after you performed the firmware update. Please remove it from your MemoryStick / Memory Stick Duo.

  • There is no need to restore backed up image and music data to the device after a firmware update if the image and music data in its internal memory is the same as it was before the firmware update.

  • You should therefore check the image and music data in the device's internal memory before attempt to restore backup image data to its internal memory.

    Click here for details about how to restore image and music data to the digital photo frame's internal memory.