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Applicable Models

This information is applicable for the following Blu-ray Disc player models:

  • BDP-S4200
  • BDP-S5200

About this download

Updating is simple and with the newest firmware version, you can get even more from your Blu-ray player.

  • Name:Blu-ray player firmware to version M20.R.0164
  • Date released:25/12/2014
  • Benefits and improvements:
    • Improves the encryption security
    • BRAVIA Internet Video improvement
  • Restrictions:only for use with Blu-ray players sold in Europe. Not all models are sold in all countries

System Requirements

Your firmware may already be up to date, especially if you have a new Blu-ray player model.If the version number is M20.R.0164 or higher, you do not need to update.

If you're not sure, it's easy to check which version of firmware you have:

  1. Turn on your TV and check it's tuned to the input your Blu-ray player is connected to, so if the player is connected to the HDMI2 socket, choose HDMI2 as the input
  2. Turn on the Blu-ray player. If it starts to play a disc, pressSTOPand wait until you see the XrossMediaBar (XMB(tm)) menu
  3. At the XrossMediaBarTM, highlightSetup>System Settingsthen selectENTERusing the arrow keys on the remote control
  4. HighlightSystem Informationand selectENTER
  5. On the TV screen, the firmware version number looks like this:
    "Software Version M20.R.0164 " -if the version number is M20.R.0164 or higher, you already have the most recent firmware version.

Install

There are 2 easy ways to update the firmware on your Blu-ray player:

  1. Updating over the internet 

    We recommend this method as it's the simplest way to update. It usually takes about15-30minutes. First set up the equipment, then download the update over the internet to your Blu-ray player.

    What you need:

    • An active internet connection (using Ethernet cable or wireless router)
    • A compatible TV

    How to make sure the update goes smoothly

    Updating is usually very simple. Here's how you can make sure it goes right first time:

    • Read the instructions carefullyor you could end up damaging your Blu-ray player
    • Don't turn the Blu-ray player off- or disconnect it from the power - while it's updating
    • Don't press any buttons,except the ones mentioned in the instructions

    Set up the equipment:

    1. Turn on your TV and check it's tuned to the input your Blu-ray player is connected to. (So if the player is connected to the HDMI 2 socket, choose HDMI 2 as the input.)
    2. Connect the Blu-ray player to your internet source using an Ethernet cable or wireless connection via router
    3. Turn on the Blu-ray player. (If there is a disc in the player, take it out.)

    Get the update:

    1. At the XrossMediaBarTM, selectSetup--->Software Updateusing the arrow keys on the remote control and then selectUpdate via Internet
    2. Software Update confirmation will be displayed on the TV. SelectOKusing the remote control, and then pressENTER
    3. The messageUpdate to a new software version.and the latest software version is displayed on the TV
    4. SelectStart,and then pressENTER
    5. The update process starts and you see the update screen on the TV
    6. During the update, you see the progress bar"x %"and the download capacity on the TV. - The x changes to 0 and goes up to 100 during the update process
    7. The player will reboot itself and the update will continue.- Don't use or turn on yourself the player during this step
    8. You will see again the progress bar"x %"and the download capacity on the TV.- The x changes to 0 and goes up to 100 during the update process
    9. When the player automatically turns off, the update is complete. - Don't use or turn off the player until the update is complete
    10. Turn the player back on
    11. Check the firmware version. If the version number is M20.R.0164, the firmware update was successful

    Troubleshooting

    What to do if you have problems updating your Blu-ray player firmware using the internet.

    • The message "Connection status cannot be confirmed" or "This device is not connected to network" shows on the TV
      The problem might be with the network connection.
      1. For wired connection: check the LAN cable is connected between the player and the internet source
      2. For wireless connection: check the wireless router is turned on and connected to Internet source
      3. In the network settings, check you have confirmed whether or not your Blu-ray player has its own IP address. (If you use a proxy server, type the IP address of the proxy you use - instead of the proxy host name - into the Proxy Server field.)
      4. Confirm both 'Physical Connection' and 'Internet Access' areOKinNetwork Settings ---> Network Connection Status
      5. Try the update again

    • The power went off while the update was in progress
      Turn the player on and try the update again.

    • The update has been going for over 30 minutes and hasn't finished
      1. Disconnect the AC power cord from the mains, then reconnect it after several minutes
      2. Turn on the Blu-ray Disc player
      3. Try the update procedure again
        Still not OK?Contact Us
      4. You can also directly cancel the network procedure and proceed directly and perform the update via USB memory

    • While updating the message "Update failed" appears
      • Ensure there is no problem with your network connection to the Internet
      • At the "Update failed" screen, selectOKto try the Update procedure again orCancelto stop the process
      • If the symptom persists download the firmware file and perform the update via USB memory
      • You can also directly cancel the network procedure and proceed directly and perform the update via USB memory

    • After several attempts, the firmware update still does not work
      1. Download the firmware file and perform the update via USB memory
      2. Still not OK?Contact us
  2. Update via USB Memory Device and your PC


    Update to version M20.R.0164 for Blu-ray player

    We recommend you use the internet to update if you can. If not, you can use this method instead. You'll download the update to your computer, transfer it to a USB memory device, then transfer it to your Blu-ray player.

    We recommend the following operating systems:

    • Windows® Vista, Windows® 7 or Windows® 8
    • Macintosh® OS X version 10.5 or later version

    How to make sure the update goes smoothly

    Updating is usually very simple. Here's how you can make sure it works first time:

    • Read the instructions carefullyor you could end up damaging your Blu-ray player
    • Don't turn the Blu-ray player off- or disconnect it from the power - while it's updating
    • Don't press any buttons,except the ones mentioned in the instructions

    Download the update to your computer:

    1. Read and agree to theterms and conditions
    2. Download the fileUPDATE_M20R0164.ZIPto your computer - remembering which directory you download it to
    3. Find the file on your computer, right-click on it and clickProperties.Check the size is 92.3 MB (96,836,773 bytes)

      File properties

    Transfer the update files to the USB storage device:

    1. Extract the file to your computer - The extracted folder is called "UPDATE"
    2. Make sure that these four files are included inside "UPDATE" folder: MSB20-FW.BIN, MSB20-FW.ID, MSB20-FW_MB.BIN and MSB20-FW_MB.ID
    3. Connecta compatible USB storage device to your computer.See a list of compatible USB storage devices and formatting instructions- FAT32 and NTFS are supported

    For Windows® operating system:

    1. Go to the directory where the folder was created, and Right-click theUPDATE folder
    2. From the appearing menu, click"Send To..."
    3. Click thedrivethat represents your USB device (e.g. Removable Disk E:)
    4. The update folder will be copied onto your USB device.

    For Mac OS® X operating system:

    1. Drag and dropUPDATE folderto the root folder of the USB device

    Note:The update will not be performed if the file is not copied to the root directory of the USB device or if the name of the file is modified.

    Transfer the update to your player

    First get the equipment ready, then transfer the update to your player.

    Get the equipment ready:

    1. Turn on yourTVand check it's tuned to the input your Blu-ray player is connected to. (So if the player is connected to the HDMI 2 socket, choose HDMI 2 as the input)
    2. Turn on theBlu-ray player
    3. Make sure no other USB devices are connected to Blu-ray Disc player, if there are, please unplug it from the Blu-ray Disc Player

    Transfer the update:

    1. Insert theUSB storage devicecontaining the update file into USB port located on the front panel of the player
    2. At the xross media bar(tm) menu, use the arrow keys on the remote control to selectSetup-Software Updateand then pressEnter
    3. Software Update confirmation will be displayed. SelectUpdate via USB MemoryhighlightOKusing the remote control, and pressENTER
    4. The update starts
    5. During the update, you see the progress bar"x %"on the TV. The "x" changes to0and goes up to100during the update process
    6. The player will reboot itself and the update will continue.- Don't use or turn on yourself the player during this step.
    7. You will see again the progress bar"x %"on the TV. The "x" changes to0and goes up to100during the update process
    8. The player will automatically turn off after the update is complete.Don't use or turn off the player until the update is complete.
    9. Take the USB device out of the player and turn on the player.
    10. Check the firmware version. If the version number is M20.R.0164, the firmware update was successful

    Troubleshooting

    What to do if you have problems updating your Blu-ray player firmware using your PC and a disc.

    • I'm unable to select the option "Update via USB Memory"
      Please check the following:
      1. The USB device is properly connected to the Blu-ray Disc player
      2. The USB devices is formatted to support File System (FAT32 and NTFS)
      3. The USB devices is compatible with the Blu-ray Disc player
        Still not OK?Contact Us

    • The update file I downloaded from the website cannot be extracted
      Did you download the file successfully? Try deleting the file and downloading it again.

    • The message "There is no update file" appears
      Make sure the extracted folder name is correctly named UPDATE (in capital letters) and that all the files are included inside:
      • MSB20-FW.BIN
      • MSB20-FW.ID
      • MSB20-FW_MB.BIN
      • MSB20-FW_MB.ID

    • The message "The file is corrupted" appears
      Please download the update file again and repeat the whole procedure again.
      Still not OK?Contact Us

    • The update has been going for over 30 minutes and hasn't finished
      1. Disconnect the AC power cord from the mains, then reconnect it after several minutes
      2. Turn on the Blu-ray Disc player
      3. Try the update procedure again.
        Still not OK?Contact Us

    • The power went off while the update was in progress
      Turn on the Blu-ray Disc player and try the update procedure again

File Info

File Name

  • UPDATE_M20R0164.ZIP
I have read the disclaimer and agree to the terms and conditions