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About this download

About this upgrade (05/08/2010)



This file updates your TV set firmware to version M6.039, and provides the following benefits:


Improvements in this version

  • In some specific cases with TV set to standard picture mode, excess colour tendency such as pink picture may be observed after TV power on.
  • Depending on the event information being broadcast, the remote control and the TV front panel buttons may not function.
  • On HD services some picture artifacts may appear.
  • Image and Audio disappear when zap to or through some services.
  • Stability improvements to avoid TV crashes in certain conditions.
  • Picture width constantly changes while viewing some services.

Applicable models


  • KDL-32P3600
  • KDL-37P3600
  • KDL-40P3600

Warning

  • Please follow the update instructions carefully. Failure to follow the instructions may interrupt the update process and may cause the TV set to be unresponsive or to require repair.
  • Do not power off the TV or disconnect it from the AC power outlet. Loss of power during the installation of the firmware update may cause the TV set to be unresponsive or to require repair.

Common questions

  • How can I check my TV firmware version?
    1. Power on the TV set and press theMENUbutton on the Remote Commander to display the Home Menu.
    2. Navigate to the 'Settings' option and press OK to select it.
    3. Navigate to the 'Set-up' option and press OK to select it.
    4. Navigate to the 'Digital Set-up' option and press OK to select it.
    5. Navigate to 'Technical Set-up' option and press OK to select it.
    6. Navigate to 'System Information' option and press OK to select it.
    7. The version number is shown on the first line.
  • Will my personal settings be deleted after the update?
    All user settings will be kept.
  • Can I install an older version of Firmware?
    Installation of older firmware is not supported to ensure your TV set remains at optimum performance.
  • During the update process, the TV turns off?
    It is normal for the TV set to restart during the update process. You may experience the TV set taking a longer than normal time for it to restart as it is installing the new firmware.

Install

  1. You need to accept the disclaimer below before downloading the file.
  2. After you have accepted the disclaimer, save the update file to your computer Desktop.

    When the update download is complete, check that the file size is 25.729.896 bytes.
    To do so, right click the file, select "properties" and check that the "General" tab displays the following size information:


    If the size information displayed on your computer is different, delete the downloaded file, clear your internet browser's cache and download it again.

  3. Open Windows explorer, locate the downloaded file 'firmware.upd' and copy the file to the root of your USB device.

    Important notes:
    • Make sure that there is enough space on your USB device.

Firmware update procedure

The firmware update process may take up to 10 minutes. First read the whole procedure before starting to update the firmware of your TV set.

  1. Turn on the TV set

  2. Insert your USB device containing 'firmware.upd' into the USB slot of the TV set.

  3. Press MENU on the Remote Commander.
  4. Press to select “Settings” and press .
  5. Press to select “Set-up” and press .
  6. Finally, press to select “System Update” and press .



  7. Please follow the instructions on the screen.

  8. The POWER indicator will be green for 30 seconds, followed by the PIC OFF/TIMER indicator slowly flashing amber, and the STANDBY indicator is red. After several minutes, the TV will turn off and then turn back on to complete the update.
  9. When the firmware update is completed, a message is displayed on the TV set for 5 seconds.



  10. Safely remove your USB device from the USB slot.

  11. To check the TV firmware version:
    • Power on the TV set and press theMENUbutton on the Remote Commander to display the Home Menu.
    • Navigate to the 'Settings' option and press OK to select it.
    • Navigate to the 'Set-up' option and press OK to select it.
    • Navigate to the 'Digital Set-up' option and press OK to select it.
    • Navigate to 'Technical Set-up' option and press OK to select it.
    • Navigate to 'System Information' option and press OK to select it.
    • The version number is shown on the first line.
    • Confirm the version number.
    • If the version number shown on the first line is M6.039, your TV set has been correctly updated.

"The system update failed" is displayed on the TV front panel display.


Please proceed with the following procedure:
  1. Verify your USB device is in good working order and follow the download process again.
  2. Turn off the TV by pressing the POWER button on the TV set.
  3. Press the POWER button again, and proceed with the installation process again.

"Update data of newer version is not detected" is displayed on the TV front panel display.


Your TV set already has newer firmware installed.

File Info

File Name

  • firmware.upd

File Size

  • 24.54 Mb
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