It has recently been discovered that some products may not charge properly when attached to a USB port of a computer running the Windows 10 operating system. Windows 10 is a new operating system version which released from the Microsoft Corporation on July 29, 2015.
Affected Sony Products
|Action Cam (including Live-view Remote Control)||HDR-AS15|
|Action Cam (including Live-view Remote Control)||HDR-AS30V|
|Action Cam (including Live-view Remote Control)||RM-LVR1|
This issue appears to be due to a change to the USB interface specification in the Windows 10 operating system. It does not occur with computers running Windows 8 or earlier versions of the Windows operating system.
Microsoft will issue a driver update through Windows Update to fix this issue. If your PC is set to update automatically with Windows Update, no additional steps are needed. However, if your PC does not install Windows Updates automatically, or if you still experience this isue, you can manually install the driver update once it becomes available.