NOTE: Operation with third-party batteries or accessories is not guaranteed. Contact the manufacturer of the third-party accessory for any occurring issue.
Follow these steps to resolve the issue:
- Check the terminals of the battery.
- Use a dry clean cloth, cotton swab, or the like to wipe off dirt from the terminals.
- Be careful not to touch the terminals with your hands or metal objects.
- If available, use a different Sony InfoLithium battery.
- If applicable, connect the AC power adapter to the camera.
NOTE: Plug the power adapter directly to the wall. Avoid using extension cords or surge protectors.
If the issue is still unresolved, the product may need to be repaired.