Article ID : 00150025 / Last Modified : 04/10/2017

Frequently Asked Questions (FAQs) about the Music Center (SongPal) app.

    Below is a table of frequently asked questions (FAQs) about the Music Center (SongPal) app.

    Questions Answers
    Where can I get the Music Center (SongPal) app? You can download the PlayMemories Mobile™ app for free from the Google Play™ store on Android™ devices or from the App Store on Apple® iOS® devices.
    Can the Music Center (SongPal) app be used with the Android operating system (OS) version 4.0.3 or earlier? The latest version of the Music Center (SongPal) app (ver. 2.0 or later) is only compatible with the Android OS version 4.0.3 or later. If your Android OS is running an older version, you can install version 1.2 of the SongPal app .
    Can the Music Center (SongPal) app be used with a USB DAC player? No, the Music Center (SongPal) app cannot be used with a USB DAC player. When using a USB DAC, use a music player app that supports USB output.
    The source screen on the Music Center (SongPal) app does not open. Confirm whether a Bluetooth® connection has been properly established with the connected device. If the source screen cannot be accessed from the Device & Group screen despite being establishing a Bluetooth connection, temporarily close the Music Center (SongPal) app and then re-open it.