Cannot connect the camera to a mobile device via a USB connection using the mobile device as an access point (USB tethering) (MPC-2610, ILME-FX6).
Verify and make adjustments as necessary according to each of the following steps, and then try the connection again.
1. Restart the mobile device2. Set Airplane Mode to OFF (Mobile Device)3. Set VPN to off4. Uninstall/reinstall app5. Reset the network settings
1. Restart the mobile device
Restart the mobile device (switch off the device and switch it on again).
Is it resolved?
Yes
No, or not applicable
2. Set Airplane Mode to OFF (Mobile Device)
Switch off Airplane Mode on the mobile device.
Is it resolved?
Yes
No, or not applicable
3. Set VPN to off
If you have a VPN app, or a security app that uses a VPN, installed on your mobile device, switch off the VPN.
Is it resolved?
Yes
No, or not applicable
4. Uninstall/reinstall app
Uninstall Monitor & Control, and then reinstall it.
Is it resolved?
Yes
No, or not applicable
5. Reset the network settings
Reset your mobile device's Network Settings.
The menu structure and terms may vary depending on your mobile device.
Android
Reset Wi-Fi, mobile data communication, and Bluetooth from [Settings] → [System] → [Reset options]. Resetting may improve the connection; however, it will also initialize the following settings, so they will all need to be reconfigured.
Tethering settings
The Wi-Fi password that was used
Mobile data communication settings
Bluetooth device pairing information
iOS
Reset your Network Settings from [Settings] → [General] → [Transfer or Reset iPhone] → [Reset]. Resetting may improve the connection; however, it will also initialize the following settings, so they will all need to be reconfigured.
Personal Hotspot settings
The Wi-Fi password that was used
Mobile data communication settings
Bluetooth device pairing information
Is it resolved?
Yes
No, or not applicable
Thank you for your feedback.
Inquiries
Please contact support for further information.
