Article ID : 00247745 / Last Modified : 26/06/2020

I transferred an XAVC S movie to my smartphone using "Send to Smartphone", but I cannot hear any sound when I play it on my smartphone.

    Depending on the smartphone, it may not be possible to play transferred XAVC S movies properly. For example, you may not be able to play the movie smoothly, or there may be no sound. 

    We recommend the following operations.

    • Transfer a proxy movie to the smartphone and play it.
    1. Select MENU Camera Settings2 → Proxy Recording → On.
    2. Select MENU → Network → Send to Smartphone Func. → Sending Target → Proxy Only or Proxy & Original.
    3. Play the proxy movie transferred using Send to Smartphone Func. on your smartphone.