Article ID : 00203987 / Last Modified : 27/06/2019

Termination of PlayMemories Online on Sony's 2016 – 2018 Android TVs - 22nd November 2018

    Dear Valued Sony Customer,

    Please be informed that the PlayMemories Online service will be terminated on Sony's 2016 to 2018 Android TVs in early 2019.

    The PlayMemories Online service will be removed from affected TV models and will no longer be able to display p
    ictures after mid-January 2019. The exact schedule will be announced soon on this page.

    The PlayMemories Online service will remain available on PC and Mobile devices however, where you will still be able to access and display your pictures.

    We thank you for your understanding and apologise for any inconvenience caused.

    Affected models:

    • Sony’s 2016 Android TVs: XD70, XD75, XD80, SD80, XD83 and ZD9 Series 
    • Sony’s 2017 Android TVs: XE80, XE83, XE85, XE90, XE93, XE94 and A1 Series 
    • Sony’s 2018 Android TVs: XF75, XF80, XF83, XF85, XF87, XF90 and AF8 Series