Article ID : 00196709 / Last Modified : 15/10/2018

[VIDEO] Find what you're looking for on Sony Support in less than a minute

Applicable Products and Categories of This Article

This short video will help you make the most out of the Sony Support website

Top Search Strategies

1. Get to your Product page

The product page is the best platform to start your journey: that search bar only shows results applicable to your product.
That narrows down the search!

2. Value Help guides

  • Most products offer an extensive Help Guide, which you can access via the product page.
    It is equipped with a convenient search function that will help you find information within the guide.
  • PDF manuals, on the other hand, are a great place to start when uncertain about procedures (e.g. a reset) or settings.
    Use the CTRL + F function in the PDF file to browse certain keywords. You can also click on menu anchors in some cases. 

3. Got specs?

Interested in specifications? Each product page has a specifications button on the upper left-hand side.
If you want to compare specs, please visit the general Sony website

4. Ask the community

If you’re struggling with something, chances are that someone has struggled before you.
Try checking the Sony Community for possible solutions and tips.