Article ID : 00188818 / Last Modified : 01/12/2017

WF-1000X turns off automatically when using “Headphones Connect” app on iOS device

    This symptom can be fixed by updating the firmware update.

    For details on Firmware update, refer to the following page:
    Firmware update 1.0.7 for WF-1000X

    NOTE: In the case of iPhones, iPads, or other Bluetooth AAC codec-compatible devices, it is recommended that you always use in Priority on sound quality mode.