Article ID : 00188367 / Last Modified : 27/06/2019

Demand 5 app playback issues on Sony’s 2017 Bravia TVs (WE6 and WE75 Series) - 8th November 2017

    We are aware that you may be experiencing playback issues while using the Demand 5 app.

    Whoops! The programme you are trying to watch isn't currently available. Please try again later [OK].

    Our engineers are currently investigating the root cause, and we will update this page with more information in the near future.

    For the latest developments, we recommend bookmarking this page. Alternatively, you can add your model to the Support by Sony mobile app to receive an instant product notification.

    We apologise for any inconvenience caused.

    Applicable models:

    KDL-49WE755

    KDL-49WE663

    KDL-43WE750

    KDL-32WE615

    KDL-49WE753

    KDL-49WE660

    KDL-40WE665

    KDL-32WE613

    KDL-49WE750

    KDL-43WE755

    KDL-40WE663

    KDL-32WE610

    KDL-49WE665

    KDL-43WE753

    KDL-40WE660