On July 31, 2015 we announced the notice of the free inspection of your Waterproof Case SPK-X1 equipped with Dive Door AKA-DDX1. We are offering an extension of the free inspection service until October 31st, 2017.
We have identified a fault with underwater shooting using the Waterproof Case SPK-X1 combined with Dive Door AKA-DDX1.
Dive Door (AKA-DDX1) | Waterproof Case (SPK-X1)
Digital 4K Video Camera Recorder Action Cam models
When using the Waterproof Case (SPK-X1) combined with the Dive Door (AKA-DDX1) to shoot underwater, it may be difficult to press the REC button on the camera.
- The REC button may stop working
- Pushing the REC button harder may compromise the waterproof performance of the Waterproof Case
Dive Door (AKA-DDX1) attached to the Waterproof Case (SPK-X1)
What to do
If you are using the Waterproof Case and Dive Door with Digital 4K Video Camera Recorder Action Cam models FDR-X1000V or FDR-X1000VR, please contact the Sony Support Centre before 31 October 2017 to arrange a free inspection of your product.
You can still use the Waterproof Case (SPK-X1) on its own to shoot water sports.