Article ID : 00159777 / Last Modified : 30/09/2016

A Corrupt or Invalid Signature message is displayed when downloading Media Go version 3.1

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When you download Media Go 3.1 with Microsoft Edge or Internet Explorer, an error message saying “The signature of mediago_setup.exe is corrupt or invalid” might be displayed at the end of the download.

NOTE: This is a known issue with Microsoft Edge & Internet Explorer. This issue does not occur if you are using a different browser.

What to do when you encounter this issue:

  1. When you see the pop-up message that says the signature is corrupt or invalid, click on the “View downloads” button:

    Corrupt or Invalid signature message
  2. Then, right-click on the mediago_setup.exe file in the View Downloads window and choose “Run anyway” to proceed with the installation of Media Go 3.1.

    Run anyway