Sony Support

Article ID : 00155105 / Last Modified : 08/02/2019

Error: 99999 appears when clicking the "All Apps" icon

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If this issue occurs, please perform Refresh Internet Content as shown below and try to launch the network application again:

  1. Press the HOME button on the remote.
  2. Select Settings.
  3. Select System Settings.
  4. Select Set-up.
  5. Select Network.
  6. Select Refresh Internet Content.