Article ID : 00162857 / Last Modified : 25/09/2017

Error: Sorry we could not reach the Netflix service. Please try to restart the Netflix application. (error code: 115)

    This error message may appear when you select a user profile in the Netflix application.
    If this message appears, select OK and try to launch the Netflix application again.

    NOTE: If the issue persists even after trying the above, the problem may be coming from Netflix directly.
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