Article ID : 00149450 / Last Modified : 04/05/2016

The audio cuts out during Bluetooth audio streaming.

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When a wireless device or an access point is nearby or when multiple devices have Bluetooth® connections, signal interference may cause the audio to cut in and out. To avoid signal interference, check the following:

  • Try turning off nearby wireless devices
  • In cases where it not possible to turn off other wireless devices while connected through LDAC™, try changing the sound quality setting of the connected device