Article ID : 00144355 / Last Modified : 26/06/2017

The TV cannot connect to the network even when the network settings are properly set

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If the Android TV cannot connect to the network even when the Network settings are properly set, follow the steps below.

If connecting by Wired LAN

  1. Change the Built-in Wi-Fi setting to Off.
    1. On the supplied IR remote control, press the HOME button.
    2. Under the Settings category, select Settings.
    3. Under the Network & Accessories category, select Network.
    4. Select Advanced settings.
    5. Select Built-in Wi-Fi.
    6. Select Off.
  2. Try connecting to the network again.

If connecting by Wi-Fi

  1. Unplug the power cord.
  2. Plug the power cord back in.
  3. Try connecting to the network again.