Article ID : 00125845 / Last Modified : 07/12/2016

Error 4012 appears when trying to access Bravia Internet Video (BIV) content

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Error code 4012 on your screen indicates that you cannot access any Bravia Internet Video services.

Unfortunately, you cannot solve this issue on your own by changing specific parameters in the TV.

Service will have to be organized. Please contact us for further assistance.