Article ID : 00128463 / Last Modified : 10/09/2018

"Error: This device is not connected to a network. Perform network diagnostics in the connection server setting." is displayed on the TV screen.

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Make sure that the LAN cable is connected to the AV receiver correctly, perform Network Connection Diagnostics, and confirm that the network is correctly set up.

  1. Select Setup from the home menu.
  2. Select Network Settings.
  3. Select Network Connection Diagnostics.
  4. Follow the on-screen instructions.