Article ID : 00128429 / Last Modified : 10/09/2018

A compressed file (UPDATA_M29R0xxx.ZIP) is downloaded for updating by USB flash drive, but I cannot open it.

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The download may have failed. Delete the downloaded file and follow the steps in the Download the Firmware and save to the USB flash drive to create a new update disc.

NOTE: When the compressed file is opened correctly, MSB29-FW.BIN, MSB29-FW.ID, MSB29_MB.BIN and MSB29-FW_MB.ID files are created.