If icons are not showing or showing as grey icons, the Blu-ray disc player may not be retrieving the icon data from the server correctly. Data retrieval depends on your network connection.
Please perform the following steps:
- If data retrieval by WiFi connection has failed, please retry using a wired network connection, with a LAN Ethernet cable.
- Refresh your Home Screen as follows:
- Press the OPTIONS button on your Remote controller.
- Choose Update service list.