Article ID : 00095486 / Last Modified : 27/06/2017

Skype call sound is output to TV speakers even when a sound bar or audio system is connected.

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This happens if the sound bar or the audio system does not have an Echo Canceller Sync function. You can either place the speaker further away from the TV or turn down the volume of the TV to resolve this issue.

NOTE: Echo Canceller Sync is a function that helps minimize the chance of the sound being output to different speakers.