Article ID : 00083811 / Last Modified : 27/12/2017

How to proceed if "There is no update file" appears during software update using the USB port?

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To avoid getting the error message when doing a software update, make sure that the update folder is labeled as UPDATE (in all capitals) and that all the files listed below are included inside it.

  • MSBXX-FW.BIN
  • MSBXX-FW.ID
  • MSBXX-FW_MB.BIN
  • MSBXX-FW_MB.ID

After confirming that all the files are included in the UPDATE folder, you can then download and transfer the files to your USB storage device.