Article ID : 00060456 / Last Modified : 27/06/2017

Why can't the Skype ringtone be heard though AV system is connected via HDMI ARC or SPDIF (Optical out)?

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Skype ringtone cannot be heard through HDMI ARC or SPDIF because of the system restriction.

Please use TV Speakers instead. To change the settings, press Home → Settings → Sound → Speakers → and select TV Speakers.