Article ID : 00057592 / Last Modified : 25/01/2016

Password Error is displayed on the smartphone

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This message appears when you enter the wrong password when connecting your camera to a smartphone using a Wi-Fi connection.

Make sure the password is entered correctly - remember, the password is case-sensitive.

If the error message still appears after you've entered the correct password, delete the connection from the smartphone and then re-establish the Wi-Fi connection.