Article ID : 00123864 / Last Modified : 07/03/2018

A broken file icon appears on a slideshow or thumbnail.

Applicable Products and Categories of This Article

The broken file icon is an indication that the file is unplayable. This could be because the file is corrupted or was recorded in an unsupported format.

NOTE: For a list of model-specific files and formats, refer to the manual supplied with the TV.