Article ID : 00116120 / Last Modified : 11/10/2018

The Bluetooth audio device does not resume after ending a call

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Playback will automatically resume after a moment or two once a phone call has ended. Some Bluetooth audio devices will turn off automatically after a certain period of time if there is no Bluetooth connection. Avoid pressing any buttons as this is normal operation. However, if applicable to your unit, try the following steps to resolve any issues:

  1. Press the Pause button twice to resume playback manually.
  2. After the call, select the Bluetooth Audio as source of the car stereo then press the 6 button once or twice.
  3. Turn the Bluetooth audio device back on and connect to the Bluetooth audio system manually.

NOTE: If using a mobile phone as Bluetooth audio device, depending on the specifications for the phone, playback may not resume. In that case, resume operation from the mobile phone instead.