Article ID : 00082154 / Last Modified : 19/04/2019

Video & TV SideView Error: Cannot connect the selected device now

    The error occurs when the TV SideView application cannot register the Blu-ray Disc player. This is due to the specifications for TV SideView registration. Please ensure your Blu-ray Disc player meets either one of the following conditions for registration:

    • The Blu-ray Disc player should display the name of your device such as phone or tablet in the Registered Remote Devices setup item under Network Setting of the menu.
    • The Blu-ray Disc player should be in the Screen Saver mode.