Article ID : 00164869 / Last Modified : 29/03/2019

How to change Netflix accounts being used with the Internet video device

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IMPORTANT: In order to follow the steps in this solution you must know the e-mail address and password for the account that is currently being used with the Internet video device.

Follow these steps to change the account:

  1. Log in to the Netflix website.
  2. Select the Account Settings drop down.
  3. Click your Your Account.
    Your Account
  4. Click Sign out of all devices.
    Netflix Sign out
  5. Once the device has been deactivated, connect the device to the new Netflix account.