Where can I find official Sony certified parts & accessories?
Where can I find official Sony certified parts & accessories?
All Sony certified spare parts and accessories are made available via our online authorised service partner EET Europarts. EET covers a vast range of audio and visual products and can help you with replacements and repairs, or refer you to the resellers available in your country.
What if I can't find my part or accessory on the EET website?
If EET Europarts does not have the part or accessory you need, you might be able to find non-Sony vendors that sell similar items online or in generic electronics stores.
Just remember that Sony can never endorse or certify third-party vendors, which automatically makes a 3rd party purchase your responsibility and choice. If you attempt a repair yourself or use a non-Sony accessory that damages your product, you automatically forfeit any warranty conditions available to you.
How do I purchase a spare part or accessory?
- On the EET Europarts website, please type in your model in the "Sony Guide" search box
- Press Search and click on your model in the search results to confirm your selection
- Locate the item you are looking for in the list of spare parts
- Select your quantity and finish the check-out process.
- For certain products, you may need to order through a reseller. If this is the case, you will see a notice referring you to contact EET who can support your request.
I want to know more about repairs
Do you want to know more about repairs and guarantee:?
>>> What type of damage is not covered by my guarantee
>>> Checklist: What should I do before I send my product in for a repair