Article ID : 00170346 / Last Modified : 10/02/2017

Free Replacement Programme for SF-M32, SF-M64 and SF-M128 SD cards – 10 February 2017

    Sony has identified that SF-M32, SF-M64 and SF-M128 SD cards are not recognised, or take a long time* to operate with certain cameras that have UHS-II compatible slots.

    To address this issue, we are implementing a free replacement programme for affected SD cards. If you have an affected card, please contact us for a replacement.

    We sincerely apologise for any inconvenience this may cause.


    *A second or more


    NOTES
    :

    • Sony confirmed this issue is in accordance with Digital single-lens reflex cameras OM-D E-M1 Mark II made by the Olympus Corporation (when used with UHS-II compatible slot)
    • Please note that this problem may exist with products released in the future


    Affected products: SF-M32, SF-M64, SF-M128

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    Check whether or Not SD card is affected
    Affected SD cards do not have a marking (*) on the back (bottom left-hand corner).

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    Period of free replacement program:
    22nd February 2017 until 31st March 2018.

    Important
    Please save your files to your PC or other storage devices before sending the card for the free replacement.