United Kingdom
Sony Europe customer Support
Support information for Integrated DVB-C - Cable without the set-top-box
Many Sony TVs now include integrated DVB-C reception for use on cable networks (please check the technical information to confirm which models this applies to). This allows customers to connect their Sony TV directly to the cable network via the aerial lead without requiring any set top box (STB).
DVB-C is the industry standard method for transmitting and receiving cable signals, as defined by the Digital Video Broadcasting ( DVB ) group. However some advanced features, like video on demand (VOD), are not included in this specification so cannot be supported at this time.
All Sony TVs include a Common Interface (CI) slot which allows the TV to provide access to encrypted services (typically those requiring payment to the cable operator). To access these services, customers will need to obtain a Conditional Access Module (CAM) which may be available from your dealer or from the cable operator. They will also need to contact the cable operator to arrange payment for these services.
Sony has made every effort to ensure that this TV is compatible with all cable networks but this is not always possible, for technical or commercial reasons. Customers can use the links below to check which cable networks the TV is compatible with.
Cable Tuning Parameters
Please select your Cable Operator country:
Cable Tuning Advice
Sony strongly recommends that all customers use the Quick Scan option in the Digital Cable Tuning menu (please refer to your manual for details of this menu). This will give the quickest and most reliable results as it uses information provided by the cable operator. It may be necessary to modify some of the parameters to a value other than Auto (follow the links below for further advice) for this mode to operate effectively.
If Quick Scan does not find any services, customers may try using Full Scan mode. This checks every frequency for a signal so it can take some time, depending how many services (analogue and digital) the cable operator provides (this could take a long time).
