AIBO Clinic customer support information

The AIBO Clinic customer support centre activity will continue for the time period promised after product discontinuation. Please refer to the product user guide.

As each AIBO model has a specific production discontinuation date, the service operation will be terminated model by model. Please see below for the model-by-model breakdown.

Model name		Colour	OFFICIAL Product Discontinuation month	Repair part stock availability	Service termination date
110 Series	ERS-110		Aug 1999	5 years	Aug 2004
	ERS-111 /H	Metallic Black	Jun 2000		Jun 2005
	ERS-111 /W	Gray Silver
210 Series	ERS-210 /N	Gold	Apr 2002	7 years	Apr 2009
	ERS-210 /S	Silver
	ERS-210 /B	Gold
	ERS-210 /D	Orange	Jul 2001		Jul 2008
	ERS-210 /W	White
	ERS-210 /V	Sapphire Violet	Aug 2001		Aug 2008
	ERS-210 /Y	Mazeran Green
	ERS-210 /WI	Everest White
	ERS-210A /N	Gold	Sep 2003		Sep 2010
	ERS-210A /S	Silver
	ERS-210A /B	Black
	ERS-210A /R	Burgundy Red	Feb 2003		Feb 2010
	ERS-210A /WJ	Snow White
	ERS-210A /LI	Cyber Blue	Jul 2003		Jul 2010
	ERS-210A /Z	CTO	Mar 2003		Mar 2010
220 Series	ERS-220	-	Jul 2002	7 years	Jul 2009
	ERS-220A	-	Sep 2003		Sep 2010
	ERS-220E1	-	Dec 2001		Dec 2008
310 Series	ERS-310 /C	Ivory	Apr 2002	7 years	Apr 2009
	ERS-312 /H	Gray
	ERS-311B /X	Suede Touch	Feb 2003		Feb 2010
	ERS-311B /C	Ivory	Aug 2005		Aug 2012
	ERS-312B /H	Gray
	ERS-31L	-	Feb 2003		Feb 2010
7 Series	ERS-7 /W	Pearl White	Sep 2004	7 years	Sep 2011
	ERS-7M2 /W	Pearl White	Sep 2005		Sep 2012
	ERS-7M2 /B	Pearl Black
	ERS-7M3 /W	Pearl White	Mar 2006		Mar 2013
	ERS-7M3 /B	Pearl Black
	ERS-7M3 /T	Gold-like

Note: some of the above AIBO product models may not have been available for sale in your geographic region.