Support for Sony product | Technical Support

Voluntary Adapter Replacement Programme

Sony will arrange for a free-of-charge replacement AC-adapter to be sent to customers owning a qualifying AC-adapter.

Please enter the product code and serial number of your VAIO product.


Click here if you need help locating your VAIO's serial number.


Serial Number (A)

Serial Number (B)





Where to find your VAIO serial number



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