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Help’s right here when you need it. PrimeSupport goes beyond your standard warranty, giving you privileged access to expert technical
advice when you need it. And that’s just the start. Depending on your Sony product and chosen level of PrimeSupport, you’ll enjoy more
great benefits for extra peace of mind.

Activate your FREE PrimeSupport cover now

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Get in touch with a Sony support specialist

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Learn all about PrimeSupport and upgrades

Depending on your product, Helpdesk support is free for the first two or even three years after purchase – and extending your cover after this initial period is no problem. That’s just the start. There’s a complete family of four PrimeSupport package options, giving you all the help you need to stay up and running.

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Toll free number & helpdesk • Set-up assistance • Average 14-day repair service with no-cost shipping

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Extended helpdesk hours • Access to product specialists • Fast-track repairs with no-cost shipping

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Dedicated helpdesk with extended hours • Guaranteed 60min engineer call-back • Tailored benefits

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Support as and when you need it • On-site engineering support • Health-checks & training

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