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PrimeSupport Registration

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Broadcast AV products: Register for PrimeSupport via your product purchase

In order to receive your enhanced warranty and extra peace of mind with your new Broadcast AV product you need to register. You’ll get instant access to extended cover and telephone helpdesk support, plus a host of valuable extra benefits – absolutely FREE.

You will have access to:

  • Multilingual Technical Helpdesk
    - Our product specialists will aim to diagnose and solve any problems you may have.
    - Monday – Friday (09:00-18:00 CET) Sat (09.00 - 17:00 CET)

  • Unique collect, repair and return service
    - We target collection within 2 working days, we repair and then return directly to you.
    - All logistics, parts and labour are included.

  • Exclusive offers, promotions and updates, as well as the latest news on Sony Professional products

  • Register your support now