With a well-established network of independent Authorised Service Centres across Europe, Sony provides you with fast access to technical support for your Broadcast & Pro A/V products. Authorised Service Centres have direct access to our library of service manuals, technical documents, software, spare parts information and training materials, and have all the necessary specialist jigs and tools which are needed to maintain and repair your equipment.
Their highly qualified technicians are trained, managed and supported by Sony, with access to our Helpdesk and 2nd line technical support from our pan-European team of Sony engineers. This means you can expect the best possible service including rapid response and unrivalled technical expertise for complete peace of mind.
Please refer to the individual details of each Authorised Service Centre for a list of supported Broadcast & Pro A/V product categories. For professional products that are not supported by your local Authorised Service Centre, please contact our Helpdesk.
Customers can also purchase spare parts for ALL currently supported professional products from their local Authorised Service Centre.
Find your local Authorised Service Centre:
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If your country is not listed, please select an Authorised Service Centre from a neighbouring country or contact our Helpdesk.