Hi,
To resolve hardware issues you will have to upgrade the motherboard BIOS. Check the APM and apply a forced close.
Disable fast shutdown via “advanced troubleshooting settings” in the operation menu under ‘Start’.
Check if all open applications have been appropriately closed, and no program is instigating a forced shutdown.
Remember, the Internet Explorer browser is resource-intensive; it occupies almost 80% of memory space and may run software that hinders the shutdown process.
Ensure that this browser is closed. Memory resident 16-bit software or bugs can easily lead to conflicts that affect the normal system shutdown process.
Use “System Configuration Utility” available under ‘System Tools’ in the ‘Start’ menu to remove or configure these viruses or files.
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